Incidents reported on status page for Uanataca https://status.uanataca.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fc71cd01f9cf0ec39af6ec62a31478bf.png https://status.uanataca.com/ en https://status.uanataca.com/incident/932162 Tue, 23 Jun 2026 11:02:00 -0000 https://status.uanataca.com/incident/932162#8ba7f77958ce8bab37424d362d8557eb5023ef1f21175827428f52164ad8057e Post-Mortem / Root Cause Analysis (RCA): The downtime registered by this monitor between June 11th, 2026, and June 15th, 2026, is a false positive and does not represent an actual outage of the production Time Stamping Authority. Technical Breakdown: Root Cause: On June 11th, the production TSA timestamping certificate (used to sign time-stamp tokens) was renewed. However, the external monitoring probe's validation trust store was not simultaneously updated to recognize and trust the new certificate. Behavior: During routine health checks, the probe requested a timestamp but failed to validate the signed response because it didn't trust the new TSA certificate yet. This triggered a false "DOWN" alert, even though the TSA infrastructure was fully operational, healthy, and correctly serving all production clients. Resolution: On June 15th, the monitoring probe's trust store was updated with the new TSA certificate, immediately restoring the correct "UP" status. The actual service availability during this timeframe remains at 100%. This incident was strictly limited to the monitoring system's verification layer. https://status.uanataca.com/ Fri, 19 Jun 2026 10:29:40 +0000 https://status.uanataca.com/#20cbcce94f838725b09b292f41fb6864421501592fa315ecdbec0f7c244331c6 SignCloud recovered https://status.uanataca.com/ Fri, 19 Jun 2026 10:13:04 +0000 https://status.uanataca.com/#20cbcce94f838725b09b292f41fb6864421501592fa315ecdbec0f7c244331c6 SignCloud went down https://status.uanataca.com/ Mon, 15 Jun 2026 08:14:56 +0000 https://status.uanataca.com/#58044d824d1a7f81dfbda091cec61f93b5d1f63c39d737b98f69972d7a5d4417 TSA recovered https://status.uanataca.com/ Thu, 11 Jun 2026 14:15:54 +0000 https://status.uanataca.com/#58044d824d1a7f81dfbda091cec61f93b5d1f63c39d737b98f69972d7a5d4417 TSA went down https://status.uanataca.com/ Tue, 09 Jun 2026 16:09:22 +0000 https://status.uanataca.com/#444e71f39ecaf1572f4150243a9a6c9e96a230a21209fe971445ba5d37fb2d52 TSA recovered https://status.uanataca.com/ Tue, 09 Jun 2026 16:00:58 +0000 https://status.uanataca.com/#444e71f39ecaf1572f4150243a9a6c9e96a230a21209fe971445ba5d37fb2d52 TSA went down https://status.uanataca.com/incident/918102 Tue, 09 Jun 2026 11:00:31 -0000 https://status.uanataca.com/incident/918102#87362b6ed3abb5de1e01b61e82b3b5a0ec5aab1e9c39441d7195827f7d556a7f Service interruption of the Uanataca timestamping service for those consuming the service through the following URLs: https://tsa.uanataca.com/tsa/tss03 https://tsa.uanataca.com/tsa/tss02 https://status.uanataca.com/ Wed, 20 May 2026 16:38:25 +0000 https://status.uanataca.com/#1b9436d8e0e388cda7467983adbae602f7ffe462af58638f12109b5b7d73c632 OCSP 2 recovered https://status.uanataca.com/ Wed, 20 May 2026 16:37:30 +0000 https://status.uanataca.com/#d9c9a02067a6fcef91cffc3b0d38627d49ea03d399746166045277c075dc78b3 OCSP 1 recovered https://status.uanataca.com/ Wed, 20 May 2026 16:28:58 +0000 https://status.uanataca.com/#1b9436d8e0e388cda7467983adbae602f7ffe462af58638f12109b5b7d73c632 OCSP 2 went down https://status.uanataca.com/ Wed, 20 May 2026 16:21:46 +0000 https://status.uanataca.com/#d9c9a02067a6fcef91cffc3b0d38627d49ea03d399746166045277c075dc78b3 OCSP 1 went down https://status.uanataca.com/ Tue, 12 May 2026 21:08:10 +0000 https://status.uanataca.com/#1f6d6053d42f8fb6a203691ea95f5a9b5e42a71a4d3c6070379b48c0b6631861 OneShot API recovered https://status.uanataca.com/ Tue, 12 May 2026 21:08:00 +0000 https://status.uanataca.com/#fd993482075d7a24d1720233e483b9b21316fddd580f26a5e665e59787fb5be2 CMS Registration Authority recovered https://status.uanataca.com/ Tue, 12 May 2026 21:02:54 +0000 https://status.uanataca.com/#1f6d6053d42f8fb6a203691ea95f5a9b5e42a71a4d3c6070379b48c0b6631861 OneShot API went down https://status.uanataca.com/ Tue, 12 May 2026 21:02:51 +0000 https://status.uanataca.com/#fd993482075d7a24d1720233e483b9b21316fddd580f26a5e665e59787fb5be2 CMS Registration Authority went down https://status.uanataca.com/ Tue, 12 May 2026 20:48:09 +0000 https://status.uanataca.com/#6dc972bec93cd4dff89a40706398177c12c8caa9e380fe0e56edaf6689eae48a OneShot API recovered https://status.uanataca.com/ Tue, 12 May 2026 20:42:08 +0000 https://status.uanataca.com/#6dc972bec93cd4dff89a40706398177c12c8caa9e380fe0e56edaf6689eae48a OneShot API went down https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 19:00:00 -0000 https://status.uanataca.com/incident/783001#2ca41fabd672e6275df51a629d67eb90d9b9dfa7e1ceca278c179ec5738eb8f7 We have identified the root cause and completed all internal checks. The implemented fix is in place, and the services are running smoothly. https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 16:35:00 -0000 https://status.uanataca.com/incident/783001#fb9af681e180a246d5842b3d03c567215a34310d2f22acb8b3fb472af16cb40d The situation has been fully resolved, we continue to monitor, further update in the next hour. https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 15:43:00 -0000 https://status.uanataca.com/incident/783001#162b90ba74b4186544bede9943debaea39d35d17c255f3317b8983a87fcedafa We have identified and resolved the issue affecting the service. Systems are recovering and operations are gradually returning to normal. We continue to closely monitor the platform to ensure full stability. https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 12:04:00 -0000 https://status.uanataca.com/incident/783001#3f214b466af303a7ef11b8484eb8807002a94db05dee30ef969dd352d6c0a784 We are currently investigating the incident and working to resolve it as quickly as possible. Thank you for your patience while we address this issue. https://status.uanataca.com/incident/758262 Wed, 05 Nov 2025 05:20:44 -0000 https://status.uanataca.com/incident/758262#2b619c46dbf81c7ebcc61c9697d91d7923b30bb5b7a1574138f67aa046e9f901 Maintenance completed https://status.uanataca.com/incident/758262 Wed, 05 Nov 2025 05:00:44 -0000 https://status.uanataca.com/incident/758262#d3a4eddff5ace8178291ec0cf1a963a64310761c5a9563b37919a0b5b0106a69 Please be informed that a scheduled maintenance will take place on the SignCloud component. During this window, some operations may experience temporary slowdowns or brief interruptions.