Incidents reported on status page for Uanataca https://status.uanataca.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fc71cd01f9cf0ec39af6ec62a31478bf.png https://status.uanataca.com/ en https://status.uanataca.com/ Thu, 23 Jul 2026 10:58:03 +0000 https://status.uanataca.com/#77132259ec32e89b1112af743dbd8da5c733bd30adf12f8a360d2c21827ea9e7 CRL 2 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:57:38 +0000 https://status.uanataca.com/#d9924315edd3161666220e646cd57cfa447f255dbae4056772c3838a1409a5b9 CRL 1 recovered https://status.uanataca.com/incident/975142 Thu, 23 Jul 2026 10:36:00 -0000 https://status.uanataca.com/incident/975142#5bc47e4335cdda95764e46b032e8d1b248858521de757383c412c3067748f9be Dear customer, the team has resolved the issues and will continue to monitor the situation to prevent it from recurring. https://status.uanataca.com/ Thu, 23 Jul 2026 10:28:19 +0000 https://status.uanataca.com/#530f4d647d3c70c08516d3bf5148920ad21941c67f8d3dd377e0d219dea1573b OCSP 2 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:28:09 +0000 https://status.uanataca.com/#75eb29143f30b8a9fb1204fb2e2dd1b32a9c2d3c3938c8abb55aa6114f064dc6 OCSP 1 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:15:22 +0000 https://status.uanataca.com/#4957d57bad71e6894298903cdaf1010798dc150094cd1697450aadd6364ed1f9 VOL recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:14:48 +0000 https://status.uanataca.com/#62e5fe8924d016bba70fc48c6c08123abb1707f7dd91225da516954cbb3243ea TSA recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:14:44 +0000 https://status.uanataca.com/#1ad66509a563b846771ba9f55769248200c859b56cc1cf172fbe46676e86c4a0 SignCloud recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:12:01 +0000 https://status.uanataca.com/#b090dd0f2d00d71d1a22311117b7c7f3fb24f3f8efd5bd6ca0909caf034a7e19 OneShot API recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:11:02 +0000 https://status.uanataca.com/#10e7fcf48a1238158dab4283b9076befa262d3185df4bc28a591a357877631e1 Billing (legacy) recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:06:57 +0000 https://status.uanataca.com/#e89dacf603849217e5a31489cf998c4fb08169c289894594a00d63301219013b ARL 2 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:01:21 +0000 https://status.uanataca.com/#a8d24a1f600178c7f161afe78344bc4bc69828cda20f4c8123e77955398881d8 ARL 1 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 10:00:53 +0000 https://status.uanataca.com/#0f87beb14d919af90d2a64263044b70b6d14b4278a1757759308cf1036c753d2 CMS Registration Authority recovered https://status.uanataca.com/incident/975142 Thu, 23 Jul 2026 09:52:00 -0000 https://status.uanataca.com/incident/975142#2f2205d1e99b5f54b1eb7cbe9bb7b7fee81bc92c7b43b176b459d75dd2bc51d2 Dear customer, the team has identified the root cause and they are working on a resolution; the maximum estimated time to resolution is currently 45 minutes. https://status.uanataca.com/ Thu, 23 Jul 2026 08:56:16 +0000 https://status.uanataca.com/#a8d24a1f600178c7f161afe78344bc4bc69828cda20f4c8123e77955398881d8 ARL 1 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:56:02 +0000 https://status.uanataca.com/#d9924315edd3161666220e646cd57cfa447f255dbae4056772c3838a1409a5b9 CRL 1 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:55:56 +0000 https://status.uanataca.com/#77132259ec32e89b1112af743dbd8da5c733bd30adf12f8a360d2c21827ea9e7 CRL 2 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:55:51 +0000 https://status.uanataca.com/#e89dacf603849217e5a31489cf998c4fb08169c289894594a00d63301219013b ARL 2 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:55:48 +0000 https://status.uanataca.com/#62e5fe8924d016bba70fc48c6c08123abb1707f7dd91225da516954cbb3243ea TSA went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:55:02 +0000 https://status.uanataca.com/#1ad66509a563b846771ba9f55769248200c859b56cc1cf172fbe46676e86c4a0 SignCloud went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:52:06 +0000 https://status.uanataca.com/#b090dd0f2d00d71d1a22311117b7c7f3fb24f3f8efd5bd6ca0909caf034a7e19 OneShot API went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:52:03 +0000 https://status.uanataca.com/#10e7fcf48a1238158dab4283b9076befa262d3185df4bc28a591a357877631e1 Billing (legacy) went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:47:06 +0000 https://status.uanataca.com/#453fc94d7441b9cff1d386922cc97551d9d8ad262aa8ad66f8575fd09d37329b OneShot API recovered https://status.uanataca.com/ Thu, 23 Jul 2026 08:40:47 +0000 https://status.uanataca.com/#4957d57bad71e6894298903cdaf1010798dc150094cd1697450aadd6364ed1f9 VOL went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:37:52 +0000 https://status.uanataca.com/#4946459f6dc65f5a284011a93aa301de24789b720cff3478d5b6a131bbd61031 TSA recovered https://status.uanataca.com/ Thu, 23 Jul 2026 08:31:33 +0000 https://status.uanataca.com/#530f4d647d3c70c08516d3bf5148920ad21941c67f8d3dd377e0d219dea1573b OCSP 2 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:31:29 +0000 https://status.uanataca.com/#75eb29143f30b8a9fb1204fb2e2dd1b32a9c2d3c3938c8abb55aa6114f064dc6 OCSP 1 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:31:02 +0000 https://status.uanataca.com/#480b9fba1ad9920fbd7b4c241ab31052136b65038b4edc571bf07f43346116f2 OCSP 2 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 08:31:02 +0000 https://status.uanataca.com/#ed2ce0b5a80df644b8329c9891b1cff612d035d2834bcb40088650c066eda399 OCSP 1 recovered https://status.uanataca.com/ Thu, 23 Jul 2026 08:29:49 +0000 https://status.uanataca.com/#4946459f6dc65f5a284011a93aa301de24789b720cff3478d5b6a131bbd61031 TSA went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:27:47 +0000 https://status.uanataca.com/#0f87beb14d919af90d2a64263044b70b6d14b4278a1757759308cf1036c753d2 CMS Registration Authority went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:27:12 +0000 https://status.uanataca.com/#453fc94d7441b9cff1d386922cc97551d9d8ad262aa8ad66f8575fd09d37329b OneShot API went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:12:38 +0000 https://status.uanataca.com/#480b9fba1ad9920fbd7b4c241ab31052136b65038b4edc571bf07f43346116f2 OCSP 2 went down https://status.uanataca.com/ Thu, 23 Jul 2026 08:12:35 +0000 https://status.uanataca.com/#ed2ce0b5a80df644b8329c9891b1cff612d035d2834bcb40088650c066eda399 OCSP 1 went down https://status.uanataca.com/ Thu, 16 Jul 2026 13:39:59 +0000 https://status.uanataca.com/#8ae862b85097e570abff70eee7e90d1d50dd64951fa01f860e2e5843b808a415 OneShot API recovered https://status.uanataca.com/ Thu, 16 Jul 2026 13:31:20 +0000 https://status.uanataca.com/#8ae862b85097e570abff70eee7e90d1d50dd64951fa01f860e2e5843b808a415 OneShot API went down https://status.uanataca.com/ Thu, 16 Jul 2026 13:29:03 +0000 https://status.uanataca.com/#8fefcb44f47d2355a4ec3918e45e47ae96e87208c9965b316c156a56343db850 OneShot API recovered https://status.uanataca.com/ Thu, 16 Jul 2026 13:24:01 +0000 https://status.uanataca.com/#8fefcb44f47d2355a4ec3918e45e47ae96e87208c9965b316c156a56343db850 OneShot API went down https://status.uanataca.com/ Fri, 10 Jul 2026 16:56:22 +0000 https://status.uanataca.com/#bacf8fcf58b47ecb6a26b376b9c1cd557c479640c76f60695f6d9270d7205bcc OCSP 2 recovered https://status.uanataca.com/ Fri, 10 Jul 2026 16:56:19 +0000 https://status.uanataca.com/#e80885697fa41dfcbebfe07afff24e70bd18bc48b739a89e03022bcceb747f09 OCSP 1 recovered https://status.uanataca.com/ Fri, 10 Jul 2026 16:49:45 +0000 https://status.uanataca.com/#e80885697fa41dfcbebfe07afff24e70bd18bc48b739a89e03022bcceb747f09 OCSP 1 went down https://status.uanataca.com/ Fri, 10 Jul 2026 16:43:39 +0000 https://status.uanataca.com/#bacf8fcf58b47ecb6a26b376b9c1cd557c479640c76f60695f6d9270d7205bcc OCSP 2 went down https://status.uanataca.com/ Tue, 07 Jul 2026 10:01:02 +0000 https://status.uanataca.com/#131982210e67cc45f10b7ba0266a3ce16ef5fc4a15df37fb42429cc9cc12f9da CMS Registration Authority recovered https://status.uanataca.com/ Tue, 07 Jul 2026 10:00:23 +0000 https://status.uanataca.com/#cedf3fabecb0709fd4d1a08d21b241897145a09a7234a5a176f9b85bbf1f97dc OCSP 2 recovered https://status.uanataca.com/ Tue, 07 Jul 2026 09:55:49 +0000 https://status.uanataca.com/#131982210e67cc45f10b7ba0266a3ce16ef5fc4a15df37fb42429cc9cc12f9da CMS Registration Authority went down https://status.uanataca.com/ Tue, 07 Jul 2026 09:54:50 +0000 https://status.uanataca.com/#cedf3fabecb0709fd4d1a08d21b241897145a09a7234a5a176f9b85bbf1f97dc OCSP 2 went down https://status.uanataca.com/incident/944764 Mon, 06 Jul 2026 12:40:00 -0000 https://status.uanataca.com/incident/944764#46744658036aff5a59605aa86244c79e4dbfdc41618e2cac00abc20cfc897274 Root Cause Identified and Mitigated Our engineering team has completed the Root Cause Analysis (RCA) for the recent service degradation affecting certificate issuance. The issue was traced back to an unprecedented concurrency anomaly within our backend infrastructure. We have successfully applied the necessary adjustments to resolve the issue and prevent it from recurring. All certificate issuance services are fully restored and operating normally. We will continue to monitor system performance closely to ensure sustained stability. https://status.uanataca.com/incident/944764 Mon, 06 Jul 2026 10:30:00 -0000 https://status.uanataca.com/incident/944764#e529548b765f14724b9f00b4d0a81574caeaf64dc86cb5f03636afc95af980aa The certificate issuance systems experienced a degradation from 11:45 to 12:00, followed by a severe degradation between 12:00 and 12:15. Please note that only the certificate issuance services were affected, while TSA and remote signature services remained fully operational. As of 12:15, the situation has been completely resolved and everything is operating normally again. We are monitoring the situation and will provide the next update in 2 hours. https://status.uanataca.com/ Mon, 06 Jul 2026 10:07:10 +0000 https://status.uanataca.com/#250540ea1e9cf1b135ded95020c91d94e1ab4e11415d480e05c9ff3d839430e4 OneShot API recovered https://status.uanataca.com/ Mon, 06 Jul 2026 10:05:17 +0000 https://status.uanataca.com/#000ee01aa5088433f5b7cc42f9e5b3f76877eb7c88cc9aa57b713a2fb6f494e3 OCSP 2 recovered https://status.uanataca.com/ Mon, 06 Jul 2026 10:02:04 +0000 https://status.uanataca.com/#250540ea1e9cf1b135ded95020c91d94e1ab4e11415d480e05c9ff3d839430e4 OneShot API went down https://status.uanataca.com/ Mon, 06 Jul 2026 09:53:58 +0000 https://status.uanataca.com/#000ee01aa5088433f5b7cc42f9e5b3f76877eb7c88cc9aa57b713a2fb6f494e3 OCSP 2 went down https://status.uanataca.com/incident/941558 Thu, 02 Jul 2026 11:20:28 -0000 https://status.uanataca.com/incident/941558#bfe1e59d0d020cf842163fd90c02f089f445bc42fbfda9893620a3398d1617d6 We are currently performing scheduled maintenance on our infrastructure. All services remain fully operational and no disruption is expected during the maintenance window. https://status.uanataca.com/incident/932162 Tue, 23 Jun 2026 11:02:00 -0000 https://status.uanataca.com/incident/932162#8ba7f77958ce8bab37424d362d8557eb5023ef1f21175827428f52164ad8057e Post-Mortem / Root Cause Analysis (RCA): The downtime registered by this monitor between June 11th, 2026, and June 15th, 2026, is a false positive and does not represent an actual outage of the production Time Stamping Authority. Technical Breakdown: Root Cause: On June 11th, the production TSA timestamping certificate (used to sign time-stamp tokens) was renewed. However, the external monitoring probe's validation trust store was not simultaneously updated to recognize and trust the new certificate. Behavior: During routine health checks, the probe requested a timestamp but failed to validate the signed response because it didn't trust the new TSA certificate yet. This triggered a false "DOWN" alert, even though the TSA infrastructure was fully operational, healthy, and correctly serving all production clients. Resolution: On June 15th, the monitoring probe's trust store was updated with the new TSA certificate, immediately restoring the correct "UP" status. The actual service availability during this timeframe remains at 100%. This incident was strictly limited to the monitoring system's verification layer. https://status.uanataca.com/ Fri, 19 Jun 2026 10:29:40 +0000 https://status.uanataca.com/#20cbcce94f838725b09b292f41fb6864421501592fa315ecdbec0f7c244331c6 SignCloud recovered https://status.uanataca.com/ Fri, 19 Jun 2026 10:13:04 +0000 https://status.uanataca.com/#20cbcce94f838725b09b292f41fb6864421501592fa315ecdbec0f7c244331c6 SignCloud went down https://status.uanataca.com/ Mon, 15 Jun 2026 08:14:56 +0000 https://status.uanataca.com/#58044d824d1a7f81dfbda091cec61f93b5d1f63c39d737b98f69972d7a5d4417 TSA recovered https://status.uanataca.com/ Thu, 11 Jun 2026 14:15:54 +0000 https://status.uanataca.com/#58044d824d1a7f81dfbda091cec61f93b5d1f63c39d737b98f69972d7a5d4417 TSA went down https://status.uanataca.com/ Tue, 09 Jun 2026 16:09:22 +0000 https://status.uanataca.com/#444e71f39ecaf1572f4150243a9a6c9e96a230a21209fe971445ba5d37fb2d52 TSA recovered https://status.uanataca.com/ Tue, 09 Jun 2026 16:00:58 +0000 https://status.uanataca.com/#444e71f39ecaf1572f4150243a9a6c9e96a230a21209fe971445ba5d37fb2d52 TSA went down https://status.uanataca.com/incident/918102 Tue, 09 Jun 2026 11:00:31 -0000 https://status.uanataca.com/incident/918102#87362b6ed3abb5de1e01b61e82b3b5a0ec5aab1e9c39441d7195827f7d556a7f Service interruption of the Uanataca timestamping service for those consuming the service through the following URLs: https://tsa.uanataca.com/tsa/tss03 https://tsa.uanataca.com/tsa/tss02 https://status.uanataca.com/ Wed, 20 May 2026 16:38:25 +0000 https://status.uanataca.com/#1b9436d8e0e388cda7467983adbae602f7ffe462af58638f12109b5b7d73c632 OCSP 2 recovered https://status.uanataca.com/ Wed, 20 May 2026 16:37:30 +0000 https://status.uanataca.com/#d9c9a02067a6fcef91cffc3b0d38627d49ea03d399746166045277c075dc78b3 OCSP 1 recovered https://status.uanataca.com/ Wed, 20 May 2026 16:28:58 +0000 https://status.uanataca.com/#1b9436d8e0e388cda7467983adbae602f7ffe462af58638f12109b5b7d73c632 OCSP 2 went down https://status.uanataca.com/ Wed, 20 May 2026 16:21:46 +0000 https://status.uanataca.com/#d9c9a02067a6fcef91cffc3b0d38627d49ea03d399746166045277c075dc78b3 OCSP 1 went down https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 19:00:00 -0000 https://status.uanataca.com/incident/783001#2ca41fabd672e6275df51a629d67eb90d9b9dfa7e1ceca278c179ec5738eb8f7 We have identified the root cause and completed all internal checks. The implemented fix is in place, and the services are running smoothly. https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 16:35:00 -0000 https://status.uanataca.com/incident/783001#fb9af681e180a246d5842b3d03c567215a34310d2f22acb8b3fb472af16cb40d The situation has been fully resolved, we continue to monitor, further update in the next hour. https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 15:43:00 -0000 https://status.uanataca.com/incident/783001#162b90ba74b4186544bede9943debaea39d35d17c255f3317b8983a87fcedafa We have identified and resolved the issue affecting the service. Systems are recovering and operations are gradually returning to normal. We continue to closely monitor the platform to ensure full stability. https://status.uanataca.com/incident/783001 Tue, 09 Dec 2025 12:04:00 -0000 https://status.uanataca.com/incident/783001#3f214b466af303a7ef11b8484eb8807002a94db05dee30ef969dd352d6c0a784 We are currently investigating the incident and working to resolve it as quickly as possible. Thank you for your patience while we address this issue. https://status.uanataca.com/incident/758262 Wed, 05 Nov 2025 05:20:44 -0000 https://status.uanataca.com/incident/758262#2b619c46dbf81c7ebcc61c9697d91d7923b30bb5b7a1574138f67aa046e9f901 Maintenance completed https://status.uanataca.com/incident/758262 Wed, 05 Nov 2025 05:00:44 -0000 https://status.uanataca.com/incident/758262#d3a4eddff5ace8178291ec0cf1a963a64310761c5a9563b37919a0b5b0106a69 Please be informed that a scheduled maintenance will take place on the SignCloud component. During this window, some operations may experience temporary slowdowns or brief interruptions.