Summary:
Issuance services were unavailable from 22:10 UTC to 22:45 UTC (00:10–00:45 CEST) due to an issuing node becoming unresponsive following a database deadlock.

Timeline:

22:10 UTC — Issuance services became unavailable. An issuing node was found to be stuck due to a deadlock on the database.
22:10–22:45 UTC — Technical team connected to the affected systems, performed root cause analysis, and resolved the deadlock condition.
22:45 UTC — Issuance services were restored and confirmed operational.

Root cause:
A deadlock on the database caused the issuing node to hang, blocking all issuance requests.

Resolution:
The team accessed the affected node, identified the deadlock, and cleared it, restoring normal operation.

Current status:
Services are fully operational. The team is continuing to monitor the situation closely to confirm stability.