Summary:
Issuance services were unavailable from 22:10 UTC to 22:45 UTC (00:10–00:45 CEST) due to an issuing node becoming unresponsive following a database deadlock.
Timeline:
22:10 UTC — Issuance services became unavailable. An issuing node was found to be stuck due to a deadlock on the database.
22:10–22:45 UTC — Technical team connected to the affected systems, performed root cause analysis, and resolved the deadlock condition.
22:45 UTC — Issuance services were restored and confirmed o...